| Reasons for non-return/Exchange |
- When the return request period has passed
- When the product is lost or damaged due to the buyer's responsibility (except when the packaging is damaged in order to check the contents of the product)
- In case the product value is significantly lost due to damage to the packaging due to the buyer's responsibility (eg, food, cosmetics, perfumes, music, etc.)
- In case the value of the product has decreased significantly due to the purchaser's use or partial consumption (in the case of clothing with dropped labels or luxury goods with tags)
- In case the value of the product, etc., has significantly decreased to the extent that it is difficult to resell over time
- In the case of a custom-made product that goes into production in accordance with the customer's request ( in case irreparable damage is expected to the seller, and a written consent is obtained that the exercise of the right to withdraw subscription is not possible due to such a schedule)
- If the packaging of products that can be reproduced is damaged (in the case of CD/DVD/GAME/books, when the packaging is opened)
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